Senior Strategy Manager

Location:

Toronto, ON, CA, M5J 2V5 Ottawa, ON, CA Qu?bec, QC, CA Montréal, QC, CA Vancouver, BC, CA Edmonton, AB, CA Burnaby, BC, CA Calgary, AB, CA

Req ID: 48528
Jobs by Category: Technology Solutions
Job Function: Technology
Status: Full Time
Schedule: Regular

Join our team and what we'll accomplish together

We connect Canadians & our communities through our reliable world-leading systems & platforms, underpinned by our innovation-focused growth & our best-in-class team culture. We do this by driving humanized digital-first experiences, leveraging innovative and reliable technology infrastructure that drives value creation for our communities.

We are the Financial Planning & Optimization team for the Chief Information Office (CIO) and our span is wide and critical to TELUS’ success. From AI, Digital, Systems Development, Security and Technology, we do it all. Our team is responsible for strategic business planning, opex and benefits management to help solve complex business challenges and help achieve operational and strategic goals.


The Senior Strategy Manager for the ESCO (Enterprise Software and Cloud Optimization) Team will lead strategic initiatives and drive program-related workstreams to optimize IT spend across TELUS Enterprise. This role is crucial in developing and implementing new strategies that enhance efficiency and cost-effectiveness in our enterprise software and cloud operations.

What you'll do

Strategic Planning and Program Management

  • Develop and implement Enterprise Software and Cloud optimization strategies
  • Lead regular progress reporting and present updates to the Executive Leadership Team (ELT) and Leadership Team (LT)
  • Orchestrate the overall execution of team activities, deliverables, and communications
  • Drive strategic decision making at the Senior Leadership level

Performance Management and Reporting

  • Drive the development and monitoring of the overall function scorecard and objectives
  • Develop and manage key performance indicators (KPIs) to measure the success of business planning and execution
  • Collect and analyze data to support decision-making and track progress
  • Deliver comprehensive performance updates to the Executive Leadership Team

Stakeholder Engagement and Change Management

  • Develop and execute a stakeholder engagement and communication plan
  • Establish mechanisms for regular stakeholder feedback and adapt processes accordingly
  • Facilitate smooth transitions to new business planning practices through effective change management strategies
  • Develop and deliver comprehensive training materials and programs for staff

Program Execution and Risk Management

  • Define and execute program plans (quality, risk, communication) aligned with stakeholder expectations
  • Monitor cost, schedule, and achievement of outcomes/targets
  • Manage projects with conflicting priorities, issues, risks, dependencies, and changes
  • Implement monitoring tools to track the effectiveness of change initiatives

Strategic Negotiations and Relationship Building

  • Lead strategic negotiations with key stakeholders and partners
  • Build and maintain strong relationships across the organization to support ESCO initiatives
  • Deliver presentations to influence change at different levels

What you bring

Education and Experience

  • Bachelor's degree in Business Administration, Finance, or related field; Master's preferred
  • 7-10 years of relevant experience in strategic planning, strategy consulting or program management
  • PMP, Lean Six Sigma, Prosci, or similar certifications are considered assets

Technical Skills

  • Advanced proficiency in project management methodologies, principles, and practices
  • Strong understanding of financial and investment performance metrics
  • Proficiency in project management tools and software
  • Deep understanding of business planning processes and best practices

Leadership and Communication

  • Demonstrated ability to lead cross-functional teams and manage complex projects
  • Advanced interpersonal, communication, presentation, and facilitation skills
  • Exceptional stakeholder management and facilitation skills at various levels
  • Experience in cross-functional leadership

Analytical and Strategic Thinking

  • Strong analytical, problem solving, and strategic thinking skills
  • Ability to translate complex data into actionable insights
  • Expertise in developing and implementing optimization strategies


Great-to-haves

  • Ability to foster a culture of continuous improvement and learning
  • Effective problem-solving skills and adaptability to change
  • Commitment to achieving excellence in cost optimization
  • Proactive approach to identifying and addressing challenges
  • Resilience and ability to thrive in a fast-paced, dynamic environment
Salary Range: $99,000-$149,000
Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting may be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.