Business Analyst (Pharmacy Benefit Management-Prior Authorization Team) - TELUS Health
TELUS
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Toronto, ON, Canada
Business Analyst (Pharmacy Benefit Management-Prior Authorization Team) - TELUS Health
Toronto, ON, CA, M5J 2V5
Description
Join our team!
You are a detail-oriented, customer-driven service professional who thrives in a collaborative and fast-paced environment. You are highly motivated, results-oriented and passionate about growth.
Here’s the impact you’ll make and what we’ll accomplish together!
You will be an integral part of a small but growing team that manages the administration of TELUS Health’s drug authorization programs. As a growing team, process optimization and efficiency are key drivers to the success of the team.
Here's how
As part of the team, you’ll be responsible for
- Reviewing prior authorization drug requests and supporting other drug authorization programs administered by TELUS Health
- Liaising with other internal teams in support of the drug authorization programs
- Communicate outcomes with internal and external stakeholders
- Sharing insights on how work processes can be optimized
Qualifications
You're the missing piece of the puzzle
- One or more years of experience in customer service or a service-oriented industry
- Previous experience in healthcare or related field would be an asset
- Experience as a Pharmacy Technician would be an asset
- Experience in the Pharmacy Benefit Management industry would be an asset
What you bring
- Intermediate to advanced skills in using Microsoft Office products, including Excel, Word, Outlook, PowerPoint, and Access (experience working with macros, would be an asset)
- Able to apply critical-thinking skills to resolve issues
- Requirements gathering
- Strong co-ordination skills
- Ability to effectively communicate (written and verbal) with internal and external customers
Education
College Diploma or University Degree
Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Health
We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.
We are honoured to be recognized
21,166
Physicians using TELUS Health electronic medical records
6,300
Pharmacies using our pharmacy solutions
140 million+
Health claims processed using TELUS Health solutions
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.